I Need To Make A Change With My IT Support! Call (225) 706-8414

Fix iTunes for Windows: Unknown Error Code -50

You’re using iTunes in a domain environment with folder/profile redirection and Offline Files is in use.

Solution

In our case, there was not enough local storage space to maintain an offline copy of the library file. This in turn created offline file conflicts which could not be resolved. There are a couple ways to resolve this issue, increase the amount of disk space available for Offline Files or disable offline files.

How to increase disk space for Offline Files:

  1. Launch Sync Center
  2. Click Manage offline files. In the Offline Files pop-up, go to the Disk Usage tab and click Change limits
  3. Use the sliders to adjust the amount of local storage used for Offline Files and click OK
  4. Click OK to close the Offline Files window
  5. You will now need to reboot the computer to enforce the new settings

To disable Offline Files:

  1. Launch Sync Center
  2. Click Manage offline files. In the Offline Files pop-up, click Disable offline files  click OK.
  3. You will now need to reboot the computer to enforce the new settings

 

Concerned About Cyber Attacks?

CLICK HERE >

Want to Migrate to the Cloud?

CLICK HERE >
Office 365

Ready to Experience Microsoft Office 365?

Want the latest IT news directly in your inbox? Subscribe now!