You want to manually configure your Outlook 2010 client to connect to a hosted Exchange server without using Autodiscover. This is generally not advised, but may be needed from time to time.
Follow the steps below. Note, during the following procedures if you see a popup window that asks you to log in, click Cancel. You may get an error message or another login request, but just click Cancel again.
- Go to your Outlook mail settings from Start > Control Panel > Mail. If you cannot locate the Mail icon in Windows Control Panel, turn on Classic View (click Classic View on the left side of the Control Panel window).
- Click the Show Profiles button.
- Click Add for a new profile.
- Specify your Profile Name and click OK.
- On the Auto Account Setup page, select Manually configure server settings or additional server types and then click Next.
- On the Choose Service page, select Microsoft Exchange or compatible service and click Next.
- On the next page:
– Specify your Server FQDN as Exchange server name (you can find it in HostPilot® Control Panel or My Services on the Get Started > Advanced Settings page).
– Type your Exchange Mailbox Username (email address).
– For the Offline use option, make sure that Use Cached Exchange Mode is selected.
- Click the More Settings button.
- Click the Connection tab.
- Select the Connect to Microsoft Exchange using HTTP option and click the Exchange Proxy Settings button.
- Specify Exchange proxy settings.
Type the URL for your proxy server in the Use this URL to connect to my proxy server for Exchange field. For Intermedia, you can find the correct URL in HostPilot > Get Started > Advanced Settings.
- Make sure that both the options On fast networks and On slow networks are checked.
- In the Proxy authentication settings box, choose Basic Authentication.
- Click OK, then Apply, then OK to return to the Add New Account window. Click Check Name.
If you have set everything up properly, you will see a window requesting authentication.
- Enter the complete primary email address as the username, and enter the
password for the mailbox.
If you have entered the username and password correctly, the username will now be underlined, and the entry in the Microsoft Exchange Server field will also be underlined.
- Click Next, then Finish, then OK to save changes.
- Start Outlook and log in, using the same credentials as used earlier.