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Reset a RingCentral User Password

A user lost their RingCentral account/vmail password and you need to reset it.


  1. Log into the RingCentral control panel as a global admin.
  2. You will be dropped into the Overview page.
  3. Click on the Company Settings tab.
  4. You will see the Extensions Summary.
  5. Click on the name of the User under “Name”.
  6. You will see the Personal Information screen for this user.
  7. Click on Change next to “Current Password”.
  8. The Change Password window will appear. Enter the new numeric password.
  9. Click Submit.
  10. All done!

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