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Update Hosted Trend Micro Worry Free Business using GFI MAX Remote Background

You need to update Trend A/V but cannot access the PC with the problem.

Solution

Below is how to use the GFI Remote Background Command line to update Trend.

  1. Login to your GFI Max Dashboard and access the PC with Remote Background.
  2. Navigate to the following directory: C:Program FilesTrend MicroClient Server Security Agent
  3. Run the command: C:Program FilesTrend MicroClient Server Security Agent>patch.exe

There will not be a prompt or any indication in the command line that the program is updated, however you can re-run checks in GFI MAX and confirm all is updated.

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