You are using Outlook 2010 but can’t see the Public Folders (PF) to which you have access.
By default, you won’t see the PFs you have access to in Outlook 2010. You have to switch views slightly.
- Start Outlook 2010.
- By default, you’ll be placed in the normal mailbox view.
- At the bottom of the screen on the left, you’ll see a small folder icon. Click it.
- You are now switched to folders view. Notice you can now see the top-level Public Folders container.
- You can expand this to see all PFs you have access to.